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Terms & Conditions

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Terms & Conditions

Terms and Conditions

As a seller, Positive Feedback is very important to us, as well as our customers. We want all our customers to be happy with their orders, If we have made an error we do apologize, we are only human, let us know so we can rectify it for you, please do speak with us before you Leave us Negative feedback we will do everything we can to put it right.

Shipping Details

We AIM to get orders dispatched within 24 hours Monday-Friday, After we have confirmed payment, Please do allow us up to 5 to 7 working days for the delivery services.
We use Australia POST.

Return Policy

We are happy to Cover all Postage Cost For Faulty/Incorrect Items, as long as they are reported within 5 days after the item has been received. If you have changed your mind about an order you will be required to cover all postage cost, so will only Receive 80% of monies you paid for the returned items. We will not accept returns if the item is not in the original packaging or used.

Payment Details

We accept PayPal and all major Debit and Credit Cards.
Make sure your shipping address is correct before you checkout.
If the shipping address is incorrect then as per Company Policy we cannot change because of security reason.
Once the order dispatched we cannot change your shipping address and We are not responsible for the item(s) and address you provided.

NEO JEANS came into being with the intention of revitalizing the motorbike clothing line.
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137A Leach Highways
Wilson 6107 WA
info@neojeans.com.au
+61 431 946 660

Copyright © 2020 - NEO JEANS | All rights reserved

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